CUSTOMER SERVICES
OVERVIEW
ONLINE ASSISTANT
- How To Order ?
- Shipping Option
- Payment Option
- Return and Exchange Policy
- Website Content
- Contact Online Team
HOW IT WORKS
AFTER-SALES SERVICE
FAQ
WEBSITE CONTENT
Is your website secure?
At lowanna-aus.com you may shop with confidence knowing that the payment is secure. The payment gateway Paypal provides fraud prevention and protection for unauthorized transactions. For more details, please refer to Paypal security.
Cannot receive emails
A lot of email service provides and email client software have filters which block junk emails. Our customers told us that a lot of times these filters also block legitimate emails like the ones we send you. In order to ensure you receive all the order confirmation and dispatch emails we send you, please follow these recommendations:
  1. add sales@lowanna-aus.com to your Address Book
  2. check on any folder named "Junk", "Spam", "Filtered/Blocked", or even at the Trash/Bin folder. If you see our email there, please mark it as "not spam" or "report as not spam".
  3. report to your email service providers that you cannot receive emails from sales@lowanna-aus.com
Product Availability
In the rare event that product availability changes before we have an opportunity to update our website, there is a possibility that some products may be unavailable. We will make every effort to fulfill your order, but if we cannot, we will promptly contact you via email or by phone to offer you an alternative product.
Pricing & Product Information
While our goal is a 100% error-free site, we do not guarantee that all content is accurate or complete including price information and product specification. If we discover any errors, they will be corrected on our systems, and the correct price will apply to your order. LOWANNA reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted)
 
 
|
|
|
|
® 2013 LOWANNA-AUS.com